**COVID 19 Update **

During this uncertain time, we would like to advise all young people that we are here at the Health Centre to help you with any concerns regarding health issues. We can be contacted by phone during working hours on 01225 866611 or alternatively you can access 111 online or by phone.

Young People's Service

Young People Representative


Laura is the Young People Representative at the Surgery. 

Laura is here for young people to contact to ask questions about what the Surgery can do for them and to find out more information on anything that is worrying them.  As with all areas of the practice, conversations with Laura are confidential.

Laura also has information about what other organisations can do for young people and has close links with the No Worries service https://www.facebook.com/NoWorriesWiltshire

Laura can be contacted on 01225 866611.

Messages can also be sent to Laura direct by using the website feedback form.

Patient information leaflet

Please click here to download Laura's 'NoWorries' leaflet, which will let you know how to get FREE Condoms, FREE Chlamydia kits and find out how else the surgery can help you.

Young People Friendly Award

Public Health have awarded the Practice with the national quality mark for Young People Friendly.

There are a range of services in Wiltshire which provide support to patients about sexual health and other problems.

BPAS - Open 24 hours a day. Supportive, caring, impartial, non-judgemental advice on abortion, emergency contraception, pregnancy testing, unplanned pregnancy.

Telephone: 08457 30 40 30 Textphone Service: 08453 651 450

Marie Stopes - Open 24 hours a day. Advice and support on contraception, emergency contraception, unplanned pregnancy, pregnancy testing. Pre and post abortion counselling.

Telephone: 08453 008 090 

Click here to find out more information on Sexual Health Clinics near you.

 There is a continence service (for age 4-25 years old) local to you at Trowbridge Community Hospital. Please click here to download the leaflet for information.

Type of Service


Services for young people



0800 1111. www.childline.org.uk

Online advice and information, message forums, live online chat, 24h call, direct email. Calls confidential and won't appear on phone bill.

Mental health, families, puberty, sex and relationships, bullying.


The Site


Info about MH conditions/being a teenager in general. Links to other sources.




Has Talk Zone for 7-18yo. Can self-refer. 01225 765310


Get Connected

www.getconnected.org.uk. 0808 808 4994 11am - 11pm.

Also email and live chat 11-11. Links to other websites.


Mental health

Young Minds


Parent helpline 0808 802 5544. No direct contact for young people but has links to other appropriate services. Good for medication information.


Wiltshire Early Interventions for Psychosis Service

01380 731282. 9am – 5pm Monday to Friday



Students Against Depression


Information and resources for self-help.


Suicide: Papyrus (Prevention of Young Suicide)


Helpline for young people and those worried about a young person.

Call 0800 068 41 41. Text 07786 209697. Email pat@papyrus-uk.org

Monday – Friday 10am to 10pm and Saturday - Sunday 2pm to 10pm.


Self-harm: National Self Harm Network


Information, advice and support for anyone who self-harms or is concerned about someone they know who is self-harming. Has discussion forum.



Bullying – part of Family Lives


Information for children, parents and schools. Includes cyber bullying.

Call 08088 002222 Monday to Friday 9am – 9pm. Sat and Sunday 10am-3pm.



Cruse Bereavement Care


Works with adults and children. 01761 417250 Call 10am - 1pm Monday-Friday. Email bath@cruse.org.uk


Eating Disorders


www.b-eat.co.uk. Email fyp@b-eat.co.uk

Youthline 03456 347650 Monday to Wednesday 1-4pm

Has a message board. Recovery Club for <18s Wednesdays from 5pm.


Apps for self-help

Cognitive Behavioural Therapy (for older teenagers)






Drugs and Alcohol

Turning Point – for help quitting


Email WiltshireEnquiries@turning-point.co.uk

Wiltshire base: 08456 036993 Monday to Friday 9am – 5pm.




Lots of information about drugs and alcohol abuse

Live online chat 2pm-6pm. Text 82111. Call 0300 123 6600



0800 169 6136. Monday to Friday 9am – 5pm

Email: motiv8@wilshire.gov.uk

Wiltshire-based service. Offer information, advice, one-on-one sessions.


Project 28: for young people with alcohol/substance misuse problems.

Provides a physical space for young people to spend time in and where they can access services. Young Carers Group Tuesday 2-4pm for 11-17 year olds who are worried about friends/family with substance misuse problems.

28 Southgate St Bath BA1 1TP. Contact 01225 463344. office@dhiproject28.org.uk


Children in Care

The Who Cares Trust

Lots of information and advice for children in care/about to leave care.

Advice for children: 02070 178901 Monday to Friday 10:30am – 3pm. Email advice@thewhocarestrust.org.uk



Parental Support

Wiltshire Council Wesbite


Lots of links to parental support for many problems.


Parenting support in relation to school/other issues

You are advised to contact the school directly.

School nurses are another source of valuable support and information.





Check your therapist is registered, as well as info about therapists, counselling and psychotherapy




To protect children from abuse. Phone lines open 24/7.

Phone line for children: 0800 1111

Phone line for adults with concerns: 0808 800 5000




Website created by young people, for young people. Lots of information about activities going on in Wiltshire, being a young person and links to advice sites.



Both sites are aimed at parents/carers/teachers and offer information and advice, as well as signposting to local support services

http://www.addiss.co.uk/ http://www.autism.org.uk/


Legal Advice: Coram Children’s Legal Centre.

Free legal advice for children and their families/carers.


Family law call 03003 305480

Education law call 03003 305485 Both 8am – 6pm.









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