Carers and Covid

During this uncertain time, we would like to advise all our carers we are here at the Health Centre to help you with any concerns regarding health issues.

We can be contacted by phone 01225 866611 during working hours, or alternatively you can access Dr Link and 111 online or by phone.

Unpaid carers are now able to order PPE as needed through a new PPE portal

Unpaid carers are now able to order PPE as needed through a new PPE portal.
If you require PPE – for example to care for someone who lives in a different household, or if you or the person you care for has been exposed to Covid – it is now possible to order it through a new portal.
To find out more please click on the image below.

unpaid carers

Posted 13.04.22

Carer Support Wiltshire are pleased to have been awarded funding by NHS England & Improvement via NHS Bath and North East Somerset, Swindon and Wiltshire CCG, to carry out research into the effect of the pandemic on people who care for someone.

Further details and the survey link please click here - Thank you

Our Older Persons Team
01225 860811/860812
Their aim is to make you feel supported, and ensure you have access to services that are right for you.

Please also click here to see letter thanking Carers from Wiltshire Council.

Caring and Covid-19 

Are you a Carer?

A carer is someone who looks after a relative, partner or a friend who cannot manage at home without help due to a disability or illness or because they are elderly or frail.

There are estimated to be over 47,000 carers in Wiltshire alone.

Carers fall broadly into 3 groups:

  • Adult carers – an adult caring for another adult such as a spouse, partner, friend or relative
  • Parent carers – an adult who cares for an ill or disabled child
  • Young carers (under 25 years old) – a child or young person who is carrying out significant caring tasks and assuming a level of responsibility for another person which would usually be taken by an adult

Join our Carers' Register!

If you would like to join our register of Carers, please fill out our form by clicking here and we will update your medical record.

If you need to access information on behalf of the person you care for, please complete the following form by clicking here and then posting to the Health Centre, Station Approach, Bradford on Avon, Wiltshire, BA15 1DQ or by emailing the Practice - 

Support for Carers at the Surgery

                                                        mimi    Jane    

Mimi is the Practice Carers Representative and Jane is the Deputy.

They are able to provide help and information to Carers. They are also able to access services for you (appointments etc) so that they can be arranged at a time that suits you. 

To speak with Mimi or Jane, please telephone The Health Centre, BOA, 01225 866611.


Practice Achieves Platinum Level Award for Carers

The Partners and staff would like to congratulate Jane & the Nursing Team for achieving the Platinum level.


Time For Care Award - formerly known as Carers Break Prescriptions

From the 1st April 2018, Carers Break Prescriptions will no longer be available through the Surgery. However, if you feel that a break may be beneficial to you, or you are feeling stressed or overwhelmed with your caring role, please contact Mimi  01225 866611 who will be able to discuss with Carer Support Wiltshire your needs and they will be able to liaise with you what break is best suited for you.

For more information regarding this service, please contact Carer Support Wiltshire on freephone 0800 181 4118 or visit the website               

Message in a bottle Scheme


This scheme is free to the user. Whilst it is focused on the more vulnerable people in our community, anyone can fall downstairs or have a car accident, so this scheme can benefit anyone, including you. As a minimum it will save the Emergency Services valuable time identifying you and your emergency contacts. By telling whether you have special medication or allergies or not, it is a potential lifesaver and provides peace of mind to users and their friends and families.

For more information please contact us 0121 441 4544, alternatively you can visit


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