England | Scotland | Wales | Northern Ireland | Ireland
Get the latest NHS information and advice about coronavirus (COVID-19).
Check if you or your child has coronavirus symptoms
Find out about the main symptoms of coronavirus and what to do if you have them.
Self-isolation and treatment if you have coronavirus symptoms
Advice about staying at home (self-isolation) and treatment for you and anyone you live with.
Testing and tracing
Information about testing for coronavirus and what to do if you're contacted by the NHS Test and Trace service.
People at high risk
Advice for people at higher risk from coronavirus, including older people, people with health conditions and pregnant women.
Social distancing and changes to everyday life
Advice about avoiding close contact with other people (social distancing), looking after your wellbeing and using the NHS and other services during coronavirus.
GOV.UK: coronavirus – guidance and support
Government information and advice.
Free, simple and easy to use, Doctorlink gives you 24/7 access to trusted medical advice and Practice services. Click here to register.
The PPG is a group of patients and practice staff who meet at regular intervals to decide ways of making a positive contribution to the services and facilities offered by The Bradford on Avon & Melksham Health Partnership .
We would be grateful if you would complete this survey about the Patient Participation Group.
Please click here
The running of the Group really depends upon the group of people involved. Full meetings are held quarterly with the executive meeting on a monthly basis or as necessary between these main meetings. Meetings are mainly held at The Health Centre, Bradford on Avon. Please scroll down to see future meeting dates.
Alan Fox - Interim Chair
Denise Ramsay - Secretary
Jen Andrews - Treasurer
The Officers join a further 5 members of the PPG which makes up the full PPG Committee.
click here to print inside of the leaflet
click here to print outside of the leaflet
The PPG welcomes new members, particularly representatives from the under 18 age group, parents with young children and patients with sensory or physical impairments. Please ask at the Health Centre reception for details of who to contact of the PPG executive committee or just come along to one of the quarterly meetings.
You can obtain a registration form by clicking here
If you wish to contact the PPG, the secretary's email address is -
All meetings will be held at The Health Centre, Bradford on Avon, at 7pm, unless otherwise stated.
The dates of future meetings are:
10th March 2020, Topic – **speaker cancelled** Usual meeting to take place9th June 2020, Topic - Diet & Exercise for Health15th September 2020, Topic – Telemedicine1st December 2020, Christmas social event
As a Practice we are always looking at ways to improve the services we provide patients, one of the ways we do this is by reflecting and acting upon patient feedback.
If you have any feedback or comments you would like to make, there are several ways in which you can do this:
Further ways of providing feedback are explained in the 'Have your say!' flyer. Please click here to open this document.
Since 1st December 2014 the 'Friends and Family Test Survey' has been incorporated into the suggestion box. The Survey is short and asks how you feel about the services at the surgery and how likely you are to recommend them to friends/family.
TO TAKE PART
The survey is located here - We look forward to hearing from you!
SURVEY RESULTS SO FAR
The responses from patients received will be collated each month will be available for your viewing here
The PPG are thrilled to announce that the Friends and Family Test team at the surgery (which is comprised of practice staff and members of the PPG) have won a NHS England National Award for the Friends and Family Test Survey Process.
The award was presented to Michelle Coleman (Practice Manager) at the ceremony in Leeds on 17th March 2016 and was quickly presented to the Friends and Family Test (FFT) team:
From Left to Right - Michelle Coleman (Practice Manager), Sarah Smith (Team Administrator), Debbie Hyatt (Team Leader), Sue Walters (Patient Participation Group Chairman), Mike Nolan (PPG committee member), Alan Fox (PPG committee member) & Corinne Euden (Management Support, not pictured).
For more information about the award and to watch the video about why we won the award please click here
The PPG are keen for children and young people to have the opportunity to give their views and experiences about their visit to the surgery.
In December 2015 to February 2016 the surgery too part in a pilot scheme and the PPG supported this work. During the pilot, children and young people were asked to fill in a feedback form. On the form was a space for a drawing of their visit. Please click here to view the form & please click here to view the results of the survey.
The PPG gave a prize for the best drawing - which was announced at the Patients Participation Meeting on the 8th March 2016 - the winners are:
At the Patient Participation Group (PPG) meeting on Tuesday 10th December 2013, the group was asked to complete a SWOT analysis on the service provided by the surgery.
The 'formal' definition of a SWOT analysis is that it is a 'useful technique for understanding your Strengths and Weaknesses and for identifying both the Opportunities open to you and the Threats you face' - so for this purpose we are asking patients to complete the analysis based on their views of the Practice.
At the end of the very useful discussion at the meeting the PPG agreed to take home their own SWOT analysis worksheet, which they will individually complete and return to the surgery by end of January 2014. The worksheet was also made available on the website for any other patients to also complete on-line.
The worksheets were collated and the results were then shared with Doctors and it was agreed that the results of this work would be made available in December 2014 when the '21 ways to thrive' work was also completed.
If you would like to see them, please click on the links below:
Since December 2013 the PPG, at their quarterly meetings, have been working their way through the 21 Way to Thrive document (which can be found on the National Association of Patient Participation website). The document gives Patient Groups ideas of what they can do to improve services at the Surgery, engage with other patients and how best to work with the Practice.
At the December 2014 meeting the final summary was shared. To read it now, please click here: 2014
Do you have any suggestions of what other talks could be given at future PPG meetings by a speaker? What medical subjects interest you?
Please give your ideas to reception or send an e-mail to the PPG direct:
September 2019 - Annual General Meeting
June 2019 - General Meeting
March 2019 - General Meeting
December 2018 - General Meeting
September 2018 - Annual General Meeting
June 2018 - General Meeting
Revised September 2019
Financial Statement September 2019
The PPG are affiliated with the National Association of Patient Participation.
Established in 1978, NAPP is uniquely placed as the only UK umbrella organisation for patient-led groups in general practice.
They provide essential support to PPGs through a comprehensive range of evidence-based high quality specialist resources developed from other thirty years experience and formation of hundreds of Patient Participation Groups.
For more information about NAPP click here
This campaign demands that governments increase funding for general practice from historic low 8.39% to 11% UK NHS budget by 2017.
For more information click here
Attract, retain and expand the number of GPsExpand the number of practice staffImprove premises GP services are provided from
Bradford on Avon & Melksham Health Partnership also care about the current situation and support this campaign.....
For more information click here
"The Voice of Older People"
The Bradford on Avon Senior Citizens Forum and the PPG have developed a closer working relationship by attending each others meetings discussing any health issues related to the local area.
The PPG are also regularly in contact with the Wiltshire LINK Scheme and one of the LINK volunteers also attends the PPG meetings.
The Wiltshire LINK Scheme are local voluntary groups which offer a good neighbour service to local people who are in need either because they are elderly, disabled, single parents or perhaps are temporarily in need because of illness. This essential service provides transport to medical appointments, shopping, social visits etc. The volunteers also offer pratical help for small tasks in the home or garden and caring support. Each Link Scheme responds to the needs of the community and uses the skills offered by volunteers.
Telephone: 07957 367124
Ladies & Gentlemen of Melksham and surrounding areas your town needs you. Melksham and District Link urgently need drivers who are car owners to transport local people, mostly senior citizens, to hospitals and G.P. Surgeries. We also need drivers to help with shopping.
This is a voluntary job and you choose the hours,times and day/or days that suit you. A fuel allowance is paid for each mile covered.
For more information please call 01225 340589 or 703800
The Leg Club and the Patient Participation Group at the surgery are always looking for new members, for more information click:
A volunteers action is like a stone thrown in a lake: its effects have a direct impact. At the same time, like ripples, volunteer efforts reach out far and wide to improve communities.
Please click here to view the summer 2015 Newsletter
Poems in the waiting room are a charity that kindly produce a leaflet of poems for our Doctors waiting area at no charge. Simply to make a difference
Issue 70 featuring poems from:
For more information please contact email@example.com
Two members of the PPG are also signed up to be part of the RUH Membership Group.
Information learned via the meetings at the RUH are shared with members of the PPG via e-mail or at PPG meetings.
In December 2013 the RUH received their CQC inspection and they are pleased with the positive report that highlights a number of areas of good practice. The overall report concludes that the RUH is providing patients with safe and effective care, with caring staff and good clinical outcomes.
To view the February 2014 CQC press release, click here
To view the February 2014 RUH press release, click here
To access the full CQC report, click here
For more information about CQC, please click here
For more information on the RUH group please view http://www.ruh.nhs.uk/membership/index.asp?menu_id=1
Copyright 2006 - 2020 My Surgery Website | Privacy & Usage | Edit | Staff Home | Site Map | Accessibility | Site T&C's | Service T&C's