‘CALL FIRST’ APPOINTMENT SYSTEM
How to book an appointment with your doctor from Mon 6th NOVEMBER 2017
From Monday 6th November, we will be improving our appointments system and how you book an appointment to see your GP.
We offer a dedicated telephone line for test results - the number is 01225 867876.
**CHANGE TO RESULT LINE OPENING HOURS**
As from Tuesday 1st November 2016 the opening hours for this service is changing. Patients will be able to ring this line between 1.30pm-5.30pm Monday to Friday, excluding bank holidays.
The nurse, doctor or other health care professional carrying out the test will advise you when the results will be available.
It is then the responsibility of the patient or their carer to telephone for the results of the tests.
The doctor will have given the receptionist specific instructions regarding any follow-up that may be required and what information they would like conveyed to you.
The receptionist may tell you what the result is, they may ask you to make a telephone consultation with the doctor, they make ask you to make a face-to-face consultation with the doctor, or it may be that the doctor telephones you direct.
Sometimes the doctor will mark the result 'normal - no further action', this usually means the result didn't show anything abnormal. If this is the case and you are still having problems, we advise patients to speak to the doctor further to discuss what to do next.
If the receptionist is in any doubt whatsoever about the instructions that have been left, she will ask the doctor for clarification and telephone you back or if preferred, the patient is able to book a telephone consultation with their doctor to discuss the result further.
To view our Results leaflet please click here for more information.
Please note that these times are only a guideline.
A blood test is when a sample of blood is taken for testing in a laboratory. Blood tests have a wide range of uses and are one of the most common types of medical test. For example, a blood test can be used to:
Please note that blood tests are only to be taken if authorised by a clinician.
A blood test usually involves the phlebotomist taking a blood sample from a blood vessel in your arm. and the usual place for a sample is the inside of the elbow or wrist, where the veins are relatively close to the surface. Blood samples from children are most commonly taken from the back of the hand. The child's hand will be anaesthetised (numbed) with a special cream before the sample is taken.
You can find out more about blood tests, their purpose and the way they are performed on the NHS Choices website.
This is because the sample has to be ‘fresh’ and can’t be kept overnight and therefore by doing it in the morning the sample can be taken at lunchtime to the lab.
Patient's will be given a (red) blood form by the hospital to bring into the surgery to get the test.
An X-ray is a widely used diagnostic test to examine the inside of the body. X-rays are a very effective way of detecting problems with bones, such as fractures. They can also often identify problems with soft tissue, such as pneumonia or breast cancer.
If you have a X-ray, you will be asked to lie on a table or stand against a surface so that the part of your body being X-rayed is between the X-ray tube and the photographic plate.
An X-ray is usually carried out by a radiographer, a healthcare professional who specialises in using imaging technology, such as X-rays and ultrasound scanners.
You can find out more about x-ray tests, how they are performed, their function and the risks by visiting the NHS Choices website.
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