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Due to serious flooding at the BOA Health Centre on Thursday 10 January some clinics week commencing 14 January 2019 are needing to be moved to one of our alternative Practice sites.

The team are working hard to contact all those patients affected by this change. We apologise for this inconvenience and thank you for your patience in this matter.

Your Test Results

blood_testsWe offer a dedicated telephone line for test results - the number is Tel Number: 01225 866611 & select option 3

Opening Hours: 13.30pm-17.30pm Monday to Friday

The nurse, doctor or other health care professional carrying out the test will advise you when the results will be available.

It is then the responsibility of the patient or their carer to telephone for the results of the tests.

The doctor will have given the receptionist specific instructions regarding any follow-up that may be required and what information they would like conveyed to you. 

The receptionist may tell you what the result is, they may ask you to make a telephone consultation with the doctor, they make ask you to make a face-to-face consultation with the doctor, or it may be that the doctor telephones you direct. 

Sometimes the doctor will mark the result 'normal - no further action', this usually means the result didn't show anything abnormal.  If this is the case and you are still having problems, we advise patients to speak to the doctor further to discuss what to do next.

If the receptionist is in any doubt whatsoever about the instructions that have been left, she will ask the doctor for clarification and telephone you back or if preferred, the patient is able to book a telephone consultation with their doctor to discuss the result further.

Please view our Results Leaflet for more information.

Time taken for results to reach your doctor

Please note that these times are only a guideline.


Test Approximate waiting time
Blood test5 days
Hepatitis B7 days
Urine test5 days
Swab5 days
Stool sample5 days
Fungal test14 days
Virology screen14 days
X-ray/MRI/CT scan2-4 weeks (although can take longer)



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