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We will be holding drop in clinics at our St Damian’s Surgery, Melksham for our patients to come and discuss their concerns with our management team on:

  • Monday 19th November: 9am until 12 noon & 2pm until 4pm.

  • Wednesday 21st November:  9am until 12 noon & 2pm until 4pm.

There will be two public consultations meeting on:

  • Wednesday 5th December at 2pm at the Assembly Hall Melksham

  • Monday 10th December at 7pm in the Town Hall, Melksham.


Although we understand that you may have questions, it would be helpful if you could attend these specific meetings, where we will try and address your concerns and ensure that you receive all of the information that you need at this time. This will enable us to continue the provision of our clinical care, as normal, until a formal decision has been reached.

Are you a carer?

Are you a Carer?

A carer is someone who looks after a relative, partner or a friend who cannot manage at home without help due to a disability or illness or because they are elderly or frail.

Around 3 in 5 people will be a carer at some point in their lives. According to the 2001 census, there are 39,567carers in Wiltshire.

Carers fall broadly into 3 groups:

  • Adult carers – an adult caring for another adult such as a spouse, partner, friend or relative
  • Parent carers – an adult who cares for an ill or disabled child
  • Young carers (under 25 years old) – a child or young person who is carrying out significant caring tasks and assuming a level of responsibility for another person which would usually be taken by an adult



The surgery runs an annual health check service for patients who are carers. Appointments are designed to give you a full health check and an opportunity to discuss your health. The appointment will last approximately 15 to 40 minutes. Representatives from Carers Support West Wilts and the Wiltshire Council/DWP Financial Assessment & Benefits Team are also available to offer advice or answer any queries.

Hayley Holland is the Practice Carers Representative.

She is able to provide help and information to Carers. She is also able to access services for you (appointments etc) so that they can be arranged at a time that suits you. 

To speak with Hayley, please telephone The Health Centre, BOA, 01225 866611.


Patient information leaflets

Practice Achieves Platinum Level Award for Carers


carers ward


The Partners and staff would like to congratulations to Hayley Holland & the Nursing Team for achieving the highest award for Carers – platinum level!


Sandra Gale & Sharon Woods (new medical receptionists) kindly collected the award for the Practice on behalf of the team!


An article is now featured in the Wiltshire Times -


Posted 27.07.18

carers week

Social Cafe

Hayley Holland, Practice Carers Representative will be attending the Social Cafe on Monday 21st May 2018 to meet and greet with Patients and give information on how the Practice supports Carers. Please pop along to meet with Hayley, 9:00am  - 11:30am.




Carers Break Prescriptions

From the 1st April 2018, Carers Break Prescriptions will no longer be available through the Surgery. However, if you feel that a break may be benefical to you, or you are feeling stressed or overwhelmed with your caring role, please contact Hayley Holland 01225 866611 who will be able to discuss with Carer Support Wiltshire your needs and they will be able to liaise with you what break is best suited for you in their 'Time for Carers Appeal'.

Carers Patient Survey - May 2017

sUVEWe would be grateful if you would complete the following Carers survey by clicking here.




Young Carers Awareness Day - 25 January 2018


carers awareness 2018


Grand Launch - The Trintiy cafe

Carer Support Wiltshire - Carers Cafe           

Get Support              Share Information                   Relax

The Kings Arms, 20 Market Place, Melksham

1st Thursday of every month from 10.30am- 12.00pm

For anyone aged 18 or over who helps another person in their day to day life, usually a relative or friend, who could not manage without that support.

For more information, please contact Carer Support Wiltshire on freephone 0800 181 4118 or email or you can visit


2017 - Surgery receives Gold Award

Since 2011 the Surgery has been working closely with Carer Support Wiltshire & Wiltshire Council to help raise awareness of Carers and to create a new Wiltshire Investors in Carers Award. We believe that supporting Carers is an important part of general medical services as Carers are three times more likely to suffer ill health compared to non-carers.

This is the top level a practice can achieve, a huge well done to Hayley Holland (Carers Representative) and the team who provide the carers health checks.  



2015 - Gold Plus Award 

 Carers certificate July 2015

Carers 2015 groupMatt prof photo july 2015 

This is the top level a practice can achieve, a huge well done to Matthew Glass (Carers Representative) and the team who provide the carers health checks.  The awards were presented at the Wiltshire Investors in Carers Awards Evening on Wednesday 15th July 2015 to the 35 practices in Wiltshire who took part in the scheme.


2013 - Surgery gets GOLD for carers!

Since 2011 the Surgery has been working closely with Carer Support Wiltshire & Wiltshire Council to help raise awareness of Carers and to create a new Wiltshire Investors in Carers Award. We believe that supporting Carers is an important part of general medical services as Carers are three times more likely to suffer ill health compared to non-carers. There are currently 322 registered Carers at the Partnership.

On Monday 10th June 2013 the Surgery was delighted to be presented with a GOLD award (the highest award) for the work it has done with Carers. The award was presented by Dr Steve Rowland's, Chair of Wiltshire Commissioning Group, at a ceremony held at the Devizes Corn Exchange.

Hayley Holland, Carers Representative and lead on the project, received the award along with 35 practices in Wiltshire who had taken part in the initiative (there are 62 across the Country) some of whom were awarded Bronze and Silver.

Achieving Gold will spur the surgery on to maintain our current good practice and encourage us to continue to develop services even further.

2014 - Gold Plus Award 

In June 2014 the Practice has been given the ‘GOLD PLUS AWARD’ for the work it does with Carers!  

This is the top level a practice can achieve, a huge well done to Hayley Holland (Carers Representative) and the team who provide the carers health checks.  



Carer Support Wiltshire provides FREE and confidential Information, Advice and Support to all Carers in Wiltshire.

It does not matter if you are caring for someone occasionally or for longer lengths of time, you may request the free pack. It contains loads of useful information plus contact details of other organisations to assist you in your caring role.

We offer:

  • A Carers Information Pack
  • A home visit if required
  • Signposting to Agencies for help with benefit claims
  • Someone to listen
  • The chance to meet other carers at our Carers Groups
  • Regular newsletters
  • News of special days out and therapies available for carers
  • Training to support you in your caring role
  • Information about our befriending service and breaks for carers
  • Volunteering opportunities

For further information, please visit the Carer Support Wiltshire website or telephone 0800 181 4118

Carers break prescriptions

Carer Support Wiltshire are currently running a new scheme for all carers in Wiltshire to have a FREE break.

To access a FREE Carers Break Prescription, please contact your doctor or speak to Hayley our Practice Carers Representative who will be able to complete the form for you.

A break can include social, leisure or relaxation.

For more information regarding this service, please contact Hayley on 01225 866611 or Carer Support Wiltshire on freephone 0800 181 4118 or visit the website


Care Act

The Care Act replaces most current law regarding carers and people being cared for. It outlines the way in which local authorities should carry out carer’s assessments and needs assessments how local authorities should determine who is eligible for support, the new obligations on local authorities, and how local authorities should charge for both residential care and community care.

Please click here for more information

 Posted 29.05.15


New Directory of Services

Wiltshire Council in partnership with Health Watch has launched this new directory of services website, which has a wealth of information.

Please follow the link below for more information.

Posted 20.05.15


 MIAB1  Message in a bottle Scheme

This scheme is free to the user. Whilst it is focused on the more vulnerable people in our community, anyone can fall downstairs or have a car accident, so this scheme can benefit anyone, including you. As a minimum it will save the Emergency Services valuable time identifying you and your emergency contacts. By telling whether you have special medication or allergies or not, it is a potential lifesaver and provides peace of mind to users and their friends and families.

As the name suggests, the personal information is kept in a bottle. The bottle is plastic,with a push fit lid, and is big enough to hold the necessary information. The bottle is then kept in the fridge, where the emergency services will expect to look for it in the event of being called to your home. They will be alerted to your membership of the scheme by two labels which are unique to the scheme. One is fixed to the back of the front door (or the door most used to access the premises), and the second is attached to the door of the fridge.

For more information please contact us locally on 0845 833 9513

Bottles are available at Bradford on Avon Health Centre

Posted 03.08.15



Patient Survey - 2015

Would you like to tell us about your experiences at the surgery?

If so, please click here to complete the Carer's Support Survey by 15.5.15.

The Results are in!

Today Carers Support (Wiltshire) have informed the 4 practices who have taken part in the survey that the initial results show:

85% of Carers rated the service they received by their Practice to be 'well' or 'very well'

63% of Carers said they were offered appointments to fit in with their Carers role

63% of Carers knew there was a Carers Lead in the Practice

74% of Carers have received an invitation from the practice for a Carers Event (ie: Carers Health Check).

Posted: 16.7.15





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